7pp77 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how 7pp77 ("7pp77", "the Platform", "we", "us", "our") collects, processes, stores and protects personal data provided by users ("Player", "User", "you") who access or register on the website located at 7pp77.io and all associated services, including cricket betting, live casino, slot games, Aviator, Circle and any promotional activities offered through the platform.

7pp77 is committed to handling personal data responsibly and in accordance with recognised data protection principles, including purpose limitation, data minimisation, storage limitation, integrity, confidentiality and accountability. This Policy applies to all personal data collected through the 7pp77 website, mobile browser interface and any communication channel operated by 7pp77, including email and live support.

This Policy should be read together with the 7pp77 Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and 7pp77. In the event of any inconsistency between this Policy and those documents on a privacy-related matter, this Policy shall take precedence.

2 Data Controller

For the purposes of this Privacy Policy, 7pp77 acts as the data controller in respect of the personal data you provide when registering and using the platform. As data controller, 7pp77 determines the purposes for which and the means by which personal data is processed.

All queries, requests and complaints relating to the processing of your personal data may be directed to the 7pp77 support team at [email protected]. We aim to respond to all privacy-related correspondence within 10 business days of receipt.

3 Data We Collect

7pp77 collects the following categories of personal data from registered players and platform visitors:

Identity & Contact Data

• Full legal name as shown on a government-issued identity document
• Date of birth (used to verify that the player meets the minimum age of 21)
• Mobile phone number (used for account verification and payment processing)
• Email address (used for account communications and promotional messages where consent is given)
• Residential address in Bangladesh (where required for identity verification)

Account & Transaction Data

• Username and account credentials (passwords are stored in hashed, non-reversible form — 7pp77 does not store plain-text passwords)
• Deposit history, withdrawal requests and transaction timestamps
• Payment method identifiers, including registered bKash, Nagad, Rocket or Upay mobile wallet numbers and any bank account reference used for withdrawals
• Account balance history and bonus balance records

Betting & Gaming Activity Data

• Game session records, including games played, bet amounts, outcomes and timestamps
• Cricket betting slip history, selected markets and settlement records
• Responsible gaming tool activations (deposit limits, cool-off periods, self-exclusion status)
• Bonus claims, wagering progress and promotional participation records

Technical & Usage Data

• IP address at the time of registration and each login session
• Device type, operating system version and browser type
• Pages visited on the 7pp77 platform, session duration and navigation path
• Error logs and crash reports generated during platform use

Identity Verification Documents

• Copies of government-issued identity documents (National ID Card, passport or driving licence) where submitted to satisfy KYC (Know Your Customer) requirements
• Selfie or live-capture images where biometric identity confirmation is requested

7pp77 applies the principle of data minimisation: we collect only the data that is strictly necessary for the purpose for which it is collected. We do not collect sensitive categories of data such as racial origin, religious beliefs, health data or political opinions.

4 How We Collect Data

7pp77 collects personal data through the following methods:

• Registration form: Data provided directly by you when creating an account on 7pp77.io, including name, date of birth, mobile number and email address.
• Deposit and withdrawal transactions: Payment method identifiers are captured when you initiate a deposit or withdrawal through bKash, Nagad, Rocket, Upay or a supported bank channel.
• Identity verification submissions: Document images and selfies submitted voluntarily by the player or requested by 7pp77's compliance team as part of the KYC process.
• Platform usage: Technical data including IP addresses, device identifiers and session activity is captured automatically as you navigate and interact with the 7pp77 platform.
• Cookies and similar technologies: See Section 9 for a full description of the cookies and tracking technologies used on 7pp77.io.
• Support interactions: Records of communications between you and the 7pp77 customer support team, including chat transcripts and email correspondence, are retained for quality assurance and audit purposes.
• Third-party game providers: Certified game studios including Evolution Gaming, Pragmatic Play, Spribe and Ezugi may pass back session and outcome data to 7pp77's platform for settlement, dispute resolution and responsible gaming monitoring.

5 Purposes & Legal Basis for Processing

The table below sets out the primary purposes for which 7pp77 processes personal data and the legal basis relied upon for each processing activity:

Where 7pp77 relies on consent as the legal basis for processing (primarily for marketing communications), you have the right to withdraw that consent at any time by contacting [email protected] or updating your communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

6 Data Sharing

7pp77 does not sell, rent or trade your personal data to unaffiliated third parties for their own marketing purposes. We may share personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processing partners: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank and Sonali Bank receive the minimum data necessary to authenticate and process deposit and withdrawal transactions. These partners operate under their own privacy policies and applicable financial regulations.
• Game technology providers: Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi and other certified studios receive session and stake data necessary to operate their games and return settlement results to the 7pp77 platform.
• Identity verification services: Where 7pp77 uses an automated KYC tool to verify identity documents or confirm age, the relevant identity data is shared with that provider under a data processing agreement that restricts its use to the verification purpose only.
• Fraud and security services: Technical identifiers such as IP addresses and device fingerprints may be shared with fraud-prevention partners where there is a legitimate interest in protecting the platform and other players from abuse.
• Legal and regulatory authorities: 7pp77 will disclose personal data to a competent law enforcement body, court or regulatory authority where required to do so by applicable law, legal process or a binding official request.
• Professional advisors: Lawyers, auditors and financial advisors retained by 7pp77 may access personal data on a strictly confidential, need-to-know basis where required to provide their professional services.

Any third party with whom 7pp77 shares personal data is required to maintain appropriate technical and organisational security measures and to process that data only for the purposes for which it was shared.

7 Retention Periods

7pp77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active account data: Retained for the duration of the account relationship plus a minimum of 5 years following account closure, to satisfy anti-money laundering record-keeping requirements.
• Transaction and betting records: Retained for a minimum of 5 years from the date of each transaction to support dispute resolution, regulatory audit and financial record-keeping obligations.
• Identity verification documents: Retained for a minimum of 5 years following account closure or the completion of the relevant verification process, whichever is later.
• Support correspondence: Retained for 3 years from the date of the last interaction, for quality assurance and dispute resolution purposes.
• Technical and usage logs: Retained for up to 12 months from the date of collection, unless a specific security or fraud investigation requires a longer retention period.
• Marketing consent records: Retained for the duration of the consent plus 3 years, to demonstrate compliance with consent requirements.

When personal data is no longer required for its original purpose and no legal obligation requires its continued retention, 7pp77 will securely delete or anonymise it so that it can no longer be linked to any individual player.

8 Security Measures

7pp77 implements a layered set of technical and organisational security controls to protect personal data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between player devices and the 7pp77 servers, preventing interception of data in transit.
• Encrypted storage of sensitive fields including passwords (hashed with a modern, salted hashing algorithm), payment method identifiers and identity document images.
• Role-based access controls restricting internal access to personal data to those members of the 7pp77 team who require it to perform their specific function.
• Regular security assessments of the platform infrastructure, including vulnerability scanning and penetration testing conducted by qualified security professionals.
• Segregated player fund accounts ensuring that player BDT balances are held separately from 7pp77's own operational funds, with independent reconciliation controls.
• Two-factor authentication available to all registered players and enforced for administrative access to internal systems.
• Incident response procedures enabling 7pp77 to detect, contain and respond to any data security incident in a timely manner, with affected players notified where required.

Notwithstanding these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. If you have reason to believe that your account has been compromised, please contact [email protected] immediately.

9 Cookies & Tracking Technologies

7pp77 uses cookies and similar technologies on the 7pp77.io website to support platform functionality, improve user experience and analyse platform performance. The following categories of cookies are used:

• Strictly necessary cookies: Required for the platform to function correctly. These include session cookies that maintain your logged-in state during a visit and security cookies that protect against cross-site request forgery. These cookies cannot be disabled.
• Functional cookies: Used to remember your preferences — for example, language or display settings — so that you do not need to re-enter them on each visit.
• Analytics cookies: Used to collect anonymised data about how players interact with 7pp77.io, including pages visited, session duration and navigation path. This data helps 7pp77 identify and fix usability issues and improve the platform over time.
• Performance cookies: Used to monitor server response times and platform load performance so that technical issues affecting the player experience can be identified and resolved promptly.

You may control non-essential cookies through your browser settings. Most modern browsers allow you to refuse cookies, delete existing cookies or receive a notification before a cookie is set. Please note that disabling certain cookies may affect the functionality of the 7pp77 platform, including the ability to maintain a login session.

7pp77 does not use cookies to serve third-party advertising or to build behavioural advertising profiles linked to your identity.

10 Your Rights

As a player whose personal data is processed by 7pp77, you hold the following rights in respect of that data. To exercise any of these rights, please contact [email protected] with the subject line "Data Rights Request":

• Right of access: You have the right to request a copy of the personal data that 7pp77 holds about you and to receive information about how it is processed.
• Right to rectification: You have the right to request correction of any personal data that is inaccurate or incomplete. You can update most account information directly through your 7pp77 account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you object to processing on grounds of legitimate interest. This right is subject to any overriding legal retention obligations.
• Right to restriction of processing: You have the right to request that 7pp77 restricts the processing of your personal data in certain circumstances, such as while the accuracy of the data is being contested.
• Right to data portability: Where processing is based on your consent or on a contract, you have the right to receive a copy of your personal data in a structured, commonly used and machine-readable format.
• Right to object: You have the right to object to processing based on legitimate interest, including profiling. You also have an unconditional right to object to processing of your data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

7pp77 will respond to all valid data rights requests within 30 days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days and will notify you of the extension within the initial 30-day window.

Please note that certain rights may be limited where 7pp77 is required to retain data by law or where exercising the right would adversely affect the rights of other individuals.

11 Protection of Minors

The 7pp77 platform is strictly for adults aged 21 and above. 7pp77 does not knowingly collect personal data from any person under the age of 21. Registration requires confirmation that the applicant meets the minimum age requirement, and identity verification checks are used to enforce this restriction.

If 7pp77 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be permanently closed. Any deposits received from an underage account will be returned to the originating payment method after verification that the funds were not acquired through fraudulent means.

If you have reason to believe that a person under 21 has registered an account on the 7pp77 platform, please notify us immediately at [email protected]. We treat reports of underage access with the highest priority.

12 International Data Transfers

The 7pp77 platform serves players based in Bangladesh, and the majority of data processing activities take place on infrastructure located in or serving the Bangladesh and South Asian region. However, some of the third-party technology providers used by 7pp77 — including game studios, cloud infrastructure providers and identity verification services — may process data on servers located outside Bangladesh.

Where personal data is transferred to a jurisdiction outside Bangladesh, 7pp77 takes steps to ensure that an adequate level of protection is in place for that data. These steps may include entering into standard contractual clauses with the recipient or verifying that the recipient maintains security standards at least equivalent to those applied by 7pp77 itself.

For further information about the safeguards in place for any specific international transfer, please contact [email protected].

13 Changes to This Policy

7pp77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or the services offered on the platform. The date of the most recent revision is displayed at the top of this document.

Where a change to this Policy is material — meaning it significantly alters the way in which we process your personal data or affects your rights — 7pp77 will provide advance notice by displaying a prominent notice on the platform and, where practicable, by notifying registered players through the contact information held on their accounts.

Your continued use of the 7pp77 platform after the effective date of any amended Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to remain informed of how your data is being handled.

14 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint about the way in which 7pp77 has handled your personal data, please contact us using the details below:

If you are not satisfied with 7pp77's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority or seek an independent legal remedy. 7pp77 will cooperate fully with any such process.